Privacy Policy

We would like to thank you for visiting https://for-rest-malta.com/ (the “Website”).

Privacy assurance

We are firmly committed to protecting your privacy and we will not collect any personal information about you as a visitor unless you provide it voluntarily. This privacy policy (the “Policy“) is designed to tell you about our practices regarding collection, use, disclosure and transfer of personal information that (i) you may provide, or (ii) For Rest Aparthotel from time to time (“we” or “us“) may collect, via this Website or at our property.

Please read this Privacy Policy before using or submitting your information to us.

1 What is personal information?

1.1 This section of the Privacy Policy explains what “personal information” is.
1.2 Personal information is any information that can be used to identify you, such as your name, birth date, address, email address and telephone number (“Personal Information“).
1.3 Other categories of Personal Information may include:
• Personal details: contact information (including mobile telephone numbers), passport information, visa information, gender, national identification information, disability information, information on your driving license, photographs, images
• Reservation details: travel history, car rental packages booked, groups you are associated with when you stay at our property, membership information, account applications, and other information related to your reservation, stay or visit.
• Payment information: payment card number and other card information

2 Information collected

2.1 This section of the Privacy Policy explains how we collect your Personal Information.
2.2 Active information collection: We actively collect information from our guests. Examples where we actively collect your information include when you communicate directly with us via e-mail, by filling in online forms on our Website (or via third party websites). You may also provide us with Personal Information during registration and check-in at our properties (for example, when you complete our hard copy registration form when you register with us in person).
2.3 Other examples of where we actively collect your information include: (i) when you register your interest in booking a room or other experience with us; and (ii) for sales enquiries and transactions.
2.4 Passive information collection: In some circumstances we may process information on the basis of (i) your related interactions with us (for example, the web page from which you navigated to the Website), or (ii) Personal Information that we have received or obtained from a third party (for example, publicly available information sources). In these circumstances, your Personal Information may be said to have been passively collected (that is, gathered without you actively providing the information).
2.5 An example of where your Personal Information may be passively collected is when you use the Website. Each time you use the Website, we may automatically collect the following information:
• details of your use of the Website including your user name, city, country, page views, searches, downloads (file names)
• technical information, including your device model, operating system of the machine running your web browser, type and version of your web browser, IP address, date and time when you accessed the Website
• web page download information
• general Website usage information
2.6 Like many hotels, we value your safety and security. We may therefore record or capture images of our visitors and guests in public areas and certain location-based data (e.g. data from your room keycards and other entry passes). We may also process your Personal Information by using CCTV principally for the purposes of protecting you, our visitors, other guests and our staff.

3 Children’s data

Occasionally, we may retain children’s information in our systems. The reason for processing this data is to enhance a child’s experience, such as celebrating a birthday during their stay, and this is carried out based on the legal grounds of consent. We will only process this information when requested by a parent or guardian, and the details will be stored within the parent or guardian’s profile.

4 FOR REST MEMBERSHIP

You can create a membership with us, which gives you added benefits, such as updating personal information and preferences; summary of past/future stays member discounted rates and special benefits; we ask you to provide the following

Personal Information:
• Your full name and email address
• Your date of birth
• Your home address and phone number
• Your language preference for email communication
• Your email marketing preferences
We use your Personal Data to send you newsletters and special offers.
You can deactivate your account by send an email to forrest@for-rest-malta.com
If you deactivate your account, your account will be set to inactive.

5 Purposes and use of information

5.1 This section of the Privacy Policy explains why we process, collect and use your Personal Information.
5.2 We may collect, process and otherwise use your Personal Information for purposes that are required by applicable law, regulation or other contracts or to allow us to fulfil our business needs and legal obligations. These purposes include:
• to administer, improve and develop the Website
• for administration and completion of bookings, reservations and registrations
• to manage our relationship with you and (if relevant) the organisation that you represent, including providing information regarding our products and services, customer service and concierge services
• for arranging, planning and booking of an apartment
• to administer membership, promotional offers and related offers
• to personalise your user experience (e.g. by tailoring the content delivered to you on our Website)
• for legal disputes, regulatory investigations and compliance purposes
• to assist us in providing the services you request at our property and to ensure we meet your needs while you are staying with us and/or to allow us to contact you in relation to matters that arise from your stay with us
5.3 We may rely on third party service providers to help deliver our goods and services to you, including when you visit our Website. Sometimes we partner with other businesses to provide you with services, products and other offers (for example, car hire services and package offers). We may need to share your Personal Information with our business partners in order to provide you with those services.

6 Cookies

6.1 The Website creates “cookies” when you visit it.
6.2 A cookie is a small piece of data that a website can send to your browser for storage (i.e. so it can later be read back from that browser). The purpose of cookies includes providing more tailored communications from websites.
6.3 Cookies may collect information (including Personal Information), such as user preferences, general usage information, membership information and unique identifiers. Cookies may in some circumstances also remain on your device after you leave the Website.
6.4 Your browser will return the cookie information only to the domain from where the cookie originated, i.e., the Website, and no other website can request this information. When you return to the Website, the cookie is sent back to the web server, along with your new request.
6.5 Your browser may provide settings where you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or reject the cookie altogether.
6.6 The Website uses cookies to keep track of your booking cart. We also use cookies to deliver content specific to your interests.

7 Disclosure of information

7.1 In some circumstances, we may need to process or disclose your Personal Information in connection with the purposes listed in this Privacy Policy (including those set out in section 3), or as otherwise permitted by law.
7.2 We may disclose your Personal Information:
Where we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation or request.

8 Links to other websites

8.1 This Privacy Policy applies to the Website and Personal Information that we collect when you visit our property. Our Website might have a number of links or references to other websites, other agencies, local and international organisations .
8.2 It is important for you to note that upon linking to or visiting another website, you are no longer on our Website, and you become subject to the privacy policy (if any) of the new website. We do not control such websites and are not responsible for their data practices. This Privacy Policy does not apply to such third party websites.

9 Security

9.1 We will take appropriate measures to keep your information confidential and secure in accordance with our internal procedures covering the storage, access and disclosure of information.
9.2 Please note that messages you send to us by e-mail or via any internet connection may not be secure. If you choose to send any confidential information or Personal Information to us by such means you do so at your own risk with the knowledge that a third party may intercept this information. We are not responsible for the security or integrity of such information. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

10 Information about related persons

If you provide us with Personal Information about members of your family, friends, dependents, or other third parties (e.g. for the purposes of making a reservation), it is your responsibility to inform them of their rights in connection with this Privacy Policy with respect to such information. You may, for example, provide such individuals with a copy of this Privacy Policy for these purposes.

11 Retention of information

We intend to keep your Personal Information accurate and up-to-date. We will retain your data for no longer than required. From time to time we may delete or anonymise your personal information if you have not stayed with us for a certain period of time.

12 Your rights

12.1 If any of the Personal Information that you have provided to us changes, please Contact Us and let us know the correct details.
12.2 Under applicable law, you have the right to:
• request a copy of the personal information about you that we hold
• request correction or deletion of Personal Information about you that is inaccurate
• withdraw any applicable consent for processing and transfer
• object to our using your personal information for marketing purposes
• object to profiling and automated decision making
In some circumstances, you may also have a “data portability” right to require us to transfer your personal data to you or to a new service provider.
12.3 We will ask your consent if we intend to use your data for marketing purposes or if we intend to disclose your information to any third party for marketing purposes.
12.4 To exercise any of these rights at any time, please Contact Us.

13 Complaints

You can also raise complaints by emailing forrest@for-rest-malta.com

14 Changes to this Privacy Policy

14.1 If there are any changes to this Privacy Policy, we will replace this page with an updated version. The new terms may be displayed on-screen and you may be required to acknowledge that you have read them before you continue to use the Website.
14.2 It is therefore important that you check the “Privacy Policy” page when you access our Website so as to be aware of any changes which may occur from time to time.

15 Contact us

15.1 If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
(a) email: forrest@for-rest-malta.com
(b) address: For Rest, Hgejjeg road , Bugibba SPB2825, Malta
(c) telephone: +356 2157 5773

Last updated: 13th March 2024

General Disclaimer

The information contained in this website is for general information purposes only. The information is provided by FOR REST APARTHOTEL and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. 

Every effort is made to keep the website up and running smoothly. However, FOR REST APARTHOTEL takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.